Filed.

§ 1.01

What we collect. When you send a brief, we collect what you put in the form: your name, contact details, project description, schedule, and budget band. We don’t run analytics scripts. We don’t have a marketing pixel.

§ 1.02

Why we collect it. To reply to your brief. That’s the only reason. We do not sell, lease, or share your project information with anyone outside the studio.

§ 1.03

Where it lives. Form submissions land in our project management system (currently Linear) and our email (currently a self-hosted server in the US). Both are access-controlled to the three named operators on the studio page.

§ 1.04

How long we keep it. Active project briefs: as long as the project is active, plus seven years for tax records. Brief submissions that don’t become projects: 18 months, then deleted. You can request deletion sooner — see § 1.09.

§ 1.05

Cookies. We use one. It’s a session cookie that remembers your form draft if you don’t finish in one go. It’s not used for tracking, it expires in 24 hours, and it has no third-party access.

§ 1.06

Third parties. We use Stripe for invoicing on accepted projects (so Stripe sees your billing details if you become a paying client). We use Frame.io for review trees on cinematography projects (so Frame.io sees the project files we share with you). Both are listed because they’re contractually bound to handle data on our behalf.

§ 1.07

Project deliverables. RAW files, AC1 dailies, and the conformed cut are delivered through whichever pipeline your project agreed (Frame.io, Dropbox, hard drive courier). After hand-off + 90 days, we move project files to cold storage; after seven years, we delete unless contract renewal extends.

§ 1.08

On-shoot footage of people. If we shoot in a location where third parties (homeowners, hotel guests, ski resort patrons) appear in frame incidentally, we do not retain identifying material beyond what’s used in the final delivery. Public-area B-roll is treated as public-area B-roll.

§ 1.09

Your rights. You can ask us what we have on you, you can ask us to correct it, you can ask us to delete it. Email kaegan.mcdaniel@gmail.com with the subject line Privacy request. We reply within 30 days.

§ 1.10

Jurisdiction. Know Studio LLC is incorporated in Wyoming. This privacy notice is filed against US federal law and Wyoming state law. EU/UK GDPR-equivalent rights are honoured on request — same address as § 1.09.

§ 2.01

Engagement. A project becomes an engagement when both parties countersign the Statement of Work that we send within two business days of your brief. The Statement of Work names the rigs, the crew, the deliverables, the schedule, and the number.

§ 2.02

Deposit & balance. 50% deposit on signature, balance on hand-off. Holds (windows we keep open while you decide) require a $1,500 hold fee, credited against the project if it goes forward, kept if it doesn’t.

§ 2.03

Cancellation. Cancel before the scout: deposit refunded minus 10% prep fee. Cancel after the scout but before the shoot: deposit retained against scout + planning costs. Cancel during the shoot window: full project amount retained.

§ 2.04

Weather windows. Weather days are scoped into every shoot at quote time. If primary and backup windows both close, we re-schedule against the next available window at no additional flight day fee. Travel + per diem are pass-through either way.

§ 2.05

Insurance. We carry $2M general liability and $5M umbrella per project. Additional insured certificates are issued on request, typically same-day. Hull insurance covers the rig; project deliverable replacement is covered up to the project value.

§ 2.06

Footage ownership. RAW, dailies, and conformed cuts are licensed to the client on hand-off, in perpetuity, for the use case agreed in the SOW. Re-licensing for additional use cases requires a separate agreement. Behind-the-scenes captures of the studio’s rigs and crew remain property of Know Studio for portfolio use unless an NDA prohibits.

§ 2.07

Subcontractors. We do not subcontract pilots. The operators on the studio page are the operators on your shoot. Specialty hires (camera operators on cinelifter shoots, ground unit AC) are coordinated by us and disclosed in the SOW.

§ 2.08

Limitation of liability. Our liability for any claim arising from the engagement is capped at the total project value. We do not indemnify against consequential, indirect, or third-party damages outside the scope of the insurance described in § 2.05.

§ 2.09

Force majeure. Acts of God, government grounding orders, regional airspace closures, and other circumstances outside the studio’s reasonable control extend the schedule by the duration of the event. Neither party is liable for delays caused by force majeure.

§ 2.10

Governing law. This agreement is governed by the laws of the State of Wyoming, USA. Disputes that cannot be resolved by good-faith conversation between the named parties go to binding arbitration in Cheyenne, WY, before they go anywhere else.